How to Order

Placing an online order is simple with Ceiling Fans Direct. Not to mention, when you buy with Ceiling Fans Direct, you get huge savings compared to other retail stores. 

1. Do I need to register first before I place an order?

No, anyone can order from Ceiling Fans Direct. If you do not have an account on our website, one will be automatically created for you when you complete your first purchase. These details can then be used to login in the future to track your order, view your account, or print previous invoices. All your private information is kept securely. For more information, please read our privacy policy.

2. Selecting the right product

Firstly, you need to select what product(s) you would like. You can do this by going into any of our Product Pages. Some of our products can have different variations, in sizes or colours. You can select the variation you want from the drop-down menu. After selecting the product(s) you would like to purchase, just press the Add to Cart button and this will add the product(s) to your shopping cart. Once you have selected all the product(s) you want, you are ready to checkout.

3. Checkout and Payment

Simply enter your details into our checkout and you will be taken to the payment page. For all our online orders we accept Visa, Mastercard, PayPal, American Express, and Direct Deposit. Your credit card details will be encrypted with industry-leading 128bit SSL encryption, provided by GeoTrust. This will ensure your security and provide peace of mind.

4. Order Confirmation and Tracking

So that you can stay informed throughout the entire process, we will send you emails every step of the way allowing you to keep track of your order. As soon as your order is dispatched, you will receive tracking information via email. We ship our orders mainly via Australia Post and Aramex and sometimes other couriers. You can log into your account to track the status of your order. 

5. Printing your Tax Invoice

All our goods are dispatched with a delivery docket attached to them. You can download your invoice by logging into your Profile Account. From here, you can view your "Order History" and download/view invoices for any of your previous order(s).