About Ceiling Fans Direct
Who Are We?
Ceiling Fans Direct is a Registered Australia Business
Our Customer Service
At Ceiling Fans Direct, our customers come first, without our valued customers, we are nothing. We understand that each customer is different and by assessing each customer’s requirements, we can offer the right range of products to suit their needs.
The friendly consultants at Ceiling Fans Direct have many years of experience in the Air Movement field both in wholesale and retail. All consultants have extensive product knowledge, so our customers can always rely on them to give the right advice to suit their needs.
Ceiling Fans Direct boosts one of Australia's largest range of air movement products. Our large buying ability ensures that you will always get the best prices, GUARANTEED.
To keep our prices as low and competitive as possible, we are not able to offer a Lay-By service.
Out of Stock Products
We endeavour to keep as many items in stock as possible to facilitate the fastest possible shipping to our customers. However, there are times when products may need to be ordered from our interstate warehouses. If the delay will be longer than advised on our website, we will email you and give an approximate date when we expect the goods to arrive.
Whenever you use ours or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address" and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise, it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
When purchasing from Ceiling Fans Direct, your financial details are passed through a secure server using the latest 128-bit SSL (Secure Sockets Layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre at [email protected].
We welcome your feedback and suggestions on our products and/or services. Let us know how you think we can improve our business by clicking HERE.