Ceiling Fans Direct
Hi Josephine,
If you are having problems with your Swift ceiling fan, I would suggest contacting Mercator directly as these fans are covered under a 2 year in home warranty.
If there is a problem with your ceiling fan they will be help you resolve the issue and send out an electrician if require to fix the issue for you.
Kind Regards - Zarah
To lodge a warranty claim it is very easy. You can either fill out the form via the link here http://www.mercator.com.au/warranties or you can contact Mercator's helpful warranty team on 1300 55 22 55 and they will assist you.
If you have any further questions please let me know.
Kind Regards
Zarah