Hunter Pacific's Warranty Terms and Conditions
Hunter Pacific Warranty Terms And Conditions:
Please refer to the Warranty Information and Product Information below before lodging a Service form/call - There is also a very helpful troubleshooting video at the bottom of the link: http://www.hunterpacific.com.au/Service-Info.php
Also, here are some frequently asked warranty questions which may assist you: http://www.hunterpacific.com.au/service-maintenance.php
If you do need to lodge a warranty claim it is very easy. You can either fill out the form via the link here http://www.hunterpacific.com.au/Service-Form.php or you can contact Hunter Pacific's helpful warranty team on 1300 360 280 or 02 9658 1958 and they will assist you.
Hunter Pacific International provides a warranty line to support correct operation and installation of its products.
For Warranty Terms and Conditions please click HERE
Customers wishing to claim warranty on a product within the warranty period. When calling please ensure that you have the following information:
Model, colour and size of the ceiling fan.
Date and place of purchase.
Installing electrician's licence and phone no.
Installing Electricians who are experiencing problems installing the product or who cannot get the product to operate correctly once installed must read the 'Trouble-Shooting Section' of the installation manual. If the problem still cannot be fixed then the electrician should contact the warranty line.
To contact the warranty line, please phone 1300 360 280 between 9am & 5pm EST.